Privacy policy

This website is operated by Aynola. Throughout the site, the terms "Aynola", “we”, “us” and “our” refer to Aynola. This website and related services are made available to you in accordance with the following Privacy Policy, and any other rules posted on our website. We recommend you to read these terms and conditions carefully before using our website or placing an order. By visiting our site and/or purchasing something from us, you signify your agreement to be bound by these terms and conditions.

Aynola takes your privacy very seriously; For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products, services, and website. Aynola's Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process. Personal data is collected when you visit or make a purchase from the Site.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Please be advised that your full payment card details are captured only for the purposes of processing your transactions and are not stored, sold, or rented by us. In addition, your full payment card details are not available to our staff. All card transactions are managed by trusted, certified, and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.

Collecting Personal Information

When you visit Our Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

What Kind Of Personal Information Do We Collect and Why?

Order information

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: To provide products or services to you, to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risks or fraud, and when in line with the preferences you have shared with us -at your request and with your consent- provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: Shared with our processor Shopify.

Device information

Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: To load the Site quickly and accurately for you and perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: Shared with our processor Shopify.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example,

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Please note that the Personal Information you provide is specific to our company only and will not be exchanged, traded, or sent to any governmental or non-governmental entities, except for this: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en

- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

You can opt-out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Cookies allow us to track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our sites and to collect, analyze and improve the performance of our Services. We may also collect your location (IP address) so that we can personalize our Services.

Cookies make your browsing experience better by allowing the site to remember your actions and preferences (such as logging in and choosing a region) - this means that you do not have to re-enter this information every time you return to the site or browse from page to page. The cookie also contains information about how people use the website, for example, whether it is their first visit or whether they are repeat visitors.

We use cookies to optimize your experience on our Site and to provide our services in a satisfactory manner.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. You can review the most current version of the Privacy Policy at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of the Privacy Policy by posting updates or/and changes to our website. It is your responsibility to check our website (Privacy Policy Page) periodically for new changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Contact 

If you have any questions about our practices or any of your rights or want to access, correct, amend or delete any personal information we have about you, or you want to make a complaint, or simply want more information, please contact our Customer Care Team via WhatsApp number +966556832228, or by e-mail at cs@aynola.com. This email inbox is actively managed and monitored so we can give you an experience you can comfortably trust.

Enala Trading Company,

Al Thumama Road, Al Rabie, Riyadh 13351